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Fire & Water - Cleanup & Restoration

Archived Why SERVPRO Blog Posts

We are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of La Puente/City of Industry West, 626-330-1027

Why SERVPRO is the best for your Business

9/24/2019 (Permalink)

Servpro van on freeway A photo of our green SERVPRO van on the freeway headed to a loss.

Get to Know Your Restoration Company | SERVPRO® of La Puente/City of Industry West

The aspects of property damage are complex, but when damages happen to your small business, it adds an extra layer of complications. FEMA has reported that over 40% of businesses do not reopen following a disaster.

Because business property damage puts owners’ livelihoods on the line, reopening as quickly as possible is advised in order to continue operations. Working with a reputable commercial restoration company is extremely valuable for this, but it is important that you choose one that will do the job well. Here are some questions we recommend for getting to know your restoration company:

1. How Are “After Hours” Emergencies Handled?

In most cases, treating damage quickly is the best way to ensure it does not become too severe. Knowing how a company will respond to emergencies at every hour of the day will ensure that when you discover damage, you are getting serviced quickly regardless of the time.

Because we’re equipped with a 247 emergency line, we do not have a distinct “after hours” to worry about. This enables us to take action as soon as business owners report damage, so they are able to get back to focusing on other tasks that must be done for business recovery.

2. How Are Technicians Trained?

Having quality work performed on your business is essential to reopening, so it is important to know how the technicians who will be working on the property have been trained. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) sets guidelines on restoration standards and should be the foundation of training.

Our technicians are trained according to IICRC standards, but they are also provided with ample opportunity to continue their education through online courses and certification. This is our way of ensuring they are the most knowledgeable they can be regarding restoration work.

3. How Are Pieces of Equipment Chosen?

The restoration industry has received a multitude of advancements due to recent technological developments, making it more important than ever to choose updated and recommended equipment.

Our equipment is chosen based on the IICRC recommendations, ensuring our machinery is top-of-the-line. Any type of property damage is best treated with the best tools, so this is our way of helping to ensure your business will get back up and running quickly.

If you’re in need of commercial restoration, do not hesitate to make the call so you can get your business back faster, "Like it never even happened. Our professional, courteous, trained experts are here to help 24/7—contact us today. (626)-330-1027.